Document and information management

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Document(s) Language Status First published Last updated Effective Date
Work instructions for Handling of veterinary e-submissions (English only) adopted 2016-07-20   2016-07-18
Standard operating procedure on handling of external requests on the European Union Clinical Trials Register and EudraCT (English only) adopted 2012-09-06   2012-09-04
Standard operating procedure for handling of external requests for access to information from patients, healthcare professionals, academia and the general public (English only) adopted 2011-02-25 2016-11-24 2016-11-11
Work instructions on documentation of external requests for access to information and their responses (English only) adopted 2011-02-25   2011-02-25
Work instructions for publication of web content on www.ema.europa.eu (English only) adopted 2009-03-18 2016-07-07 2016-07-04
Work instructions for using the Agency's Twitter channel (English only) adopted 2011-01-20 2014-02-28 2014-02-27
Standard Operating Procedure for translation workflow of EMA documents (English only) adopted 2010-10-25   2010-09-21
Standard operating procedure for handling of requests for information (English only) adopted 2007-10-17 2015-07-27 2015-07-24