Document and information management procedures

Work instructions for Handling of veterinary e-submissions

Adopted Reference Number: WIN/V/4062 Legal effective date: 18/07/2016 Summary:

Handling of veterinary e-submissions

Standard operating procedure on handling of external requests on the European Union Clinical Trials Register and EudraCT

Adopted Reference Number: SOP/INSP/2044 Legal effective date: 04/09/2012 Summary:

The purpose of this SOP is to define the procedure for the handling of requests related to the EudraCT database and EU Clinical Trials Register (EU-CTR) received from external users (e.g. from journalists, healthcare professionals, patients, the general public…).

Standard operating procedure for handling of external requests for access to information from patients, healthcare professionals, academia and the general public

Adopted Reference Number: SOP/H/3386 Legal effective date: 11/11/2016

Work instructions on documentation of external requests for access to information and their responses

Adopted Reference Number: WIN/H/3320 Legal effective date: 25/02/2011

Work instructions for publication of web content on www.ema.europa.eu

Adopted Reference Number: WIN/EMA/0099 Legal effective date: 04/07/2016

Work instructions for using the Agency's Twitter channel

Adopted Reference Number: WIN/EMA/0123 Legal effective date: 27/02/2014

Standard Operating Procedure for translation workflow of EMA documents

Adopted Reference Number: SOP/PDM/1400 Legal effective date: 21/09/2010

Standard operating procedure for handling of requests for information

Adopted Reference Number: SOP/EMA/0019 Legal effective date: 11/11/2019