Press and social media
The European Medicines Agency's (EMA) press office deals with enquiries from media on matters relating to the work of the Agency. EMA also manages a number of social-media platforms to raise awareness about its work on public and animal health and to update users on latest developments.
We adapt and expand our social media presence based on evidence about our users' needs and what we are able to offer them.
EMA also follows some accounts on social media. This does not represent an endorsement of their content.
The EMA press office opening hours are Monday to Friday between 09:00 and 18:00 Central European Time.
The press office deals with enquiries from media only.
EMA press office Tel. +31(0)88 781 8427 E-mail: email@example.com
Mailing address European Medicines Agency, PO Box 71010, 1008 BA Amsterdam, The Netherlands
For enquiries from the general public and other parties, please see Send a question to the European Medicines Agency.
Journalists can make use of EMA building photos and stock video footage available on the European Commission Audiovisual Service page. The materials can be used free of charge in accordance with the copyright notice.
If you would like to use the EMA logo, follow the instructions in Logo and visual identity.
Our Twitter handle is @EMA_News.
We use Twitter to keep you updated on what is happening at EMA. We tweet links to news, events, public consultations, newly approved human medicines, scientific and regulatory guidelines and EMA job vacancies.
We also re-tweet posts on science, medicines and health from other Twitter users that we consider of interest for our own Twitter followers.
We sometimes use Twitter to post live updates during major EMA events, alongside a live video broadcast on the EMA website.
Twitter is a free social networking site where you can post short messages (or 'tweets') and read other people's. Once you have signed up to Twitter you can use the 'follow' button on our profile to receive all our updates.
Our YouTube channel is European Medicines Agency.
We use YouTube to publish recorded video and audio content from our major meetings, events and training workshops.
YouTube is a free content-sharing platform for sharing video and audio recordings.
Separately from YouTube, we also broadcast some of our major events live on the EMA website.
EMA’s Executive Director, Emer Cooke, is also sharing posts and articles about public health on her influencer LinkedIn account.
LinkedIn is a professional social networking site used by companies, organisations and individuals to create profiles and share information about career opportunities.
EMA, together with the European Food Safety Authority (EFSA), the European Chemicals Agency (ECHA), the European Centre for Disease Prevention and Control (ECDC) and the European Environment Agency (EEA), publish content a joint Instagram account.
We cover topics that impact our health, animals and our planet. These include:
- Evaluation and safety of medicines and vaccines
- Diseases prevention and control
- Information on chemicals and chemical safety
- Food safety
- Environment protection
On Facebook you can find a page about EMA. We do not own or manage this page. While Facebook is a widely-used social networking website, we currently do not communicate with our stakeholders using Facebook.
Wikipedia and collaborative platforms
You can find content on EMA and its activities on Wikipedia and other collaborative platforms. This content has been produced independently which we do not oversee.
You can use the 'share' button on each page of the EMA website to share a link to that page with your contacts via your social media accounts.
We invite different views and opinions expressed on our social media channels, but we apply moderation rules when necessary.
We encourage our followers to interact with each other and contribute to ongoing debates in a respectful and constructive manner. We cannot assume responsibility for their comments or behaviour.
We use a number of hashtags (#) in order to join group conversations and be able to participate in relevant debates but we cannot assume responsibility for any content under these hashtags that has not been developed by us.
We reserve the right to disregard or remove content that:
- spurs violence or illegal behaviour and/or is threatening;
- is abusive, offensive, libelous, illegal, defamatory, discriminatory or racist;
- has a promotional or commercial tone;
- is spam, excessively repetitive, disruptive to the community or not relevant to the discussion;
- infringes the right to protection of personal data;
- contains sensitive, proprietary or confidential information;
- embodies fake news and/or purportedly disinforms EMA’s social media community;
- violates Twitter, LinkedIn, YouTube and Instagram terms and conditions of use.
We reserve the right not to reply individually to messages or comments received on social media.
We may revise the content of our terms of engagement on social media at any time and at our own discretion.
For queries on these moderation rules, please contact us via our online form.
Each social media channel has its own policy for processing your personal data.
For example, if you choose to watch one of our videos on YouTube, you are explicitly asked to accept YouTube cookies. Similarly, if you look at our Twitter account, you are explicitly asked to accept Twitter cookies.
The same applies for our presence on LinkedIn and Instagram.
If you have any concerns or questions about how these platforms use your personal data, please read their privacy policies.
EMA monitors aggregated data about its followers on social media platforms using Twitter and LinkedIn analytics.
We offer a range of RSS feeds, which allow you to stay updated on the latest news and features from the EMA website.
RSS feeds automatically deliver content to your RSS news reader, which you need to download and install before subscribing to our feeds. To learn more about RSS and news readers, read our RSS guide.