How to recognise scams using EMA credentials

The European Medicines Agency (EMA) is aware of citizens being approached by illegal third parties who use EMA's credentials to ask for money. EMA does not ask citizens for payment of any sort. We interact with companies and individuals based on regulatory procedures we are responsible for.

For answers to frequently asked questions about EMA's work and scope, see:

• Frequently asked questions

What you can do to avoid and report scams

Be vigilant for fake invoices, emails or phone calls impersonating EMA and requesting money transfers.

They can be scamming attempts. 

They usually include EMA credentials like our name, emails, logo and even names of members of our staff.

EMA will never ask citizens for payment of any sort.

If you ever come across any such scam attempt, consider reporting it to your national authorities competent for crimes and / or cybercrime.

EMA's responsibilities

EMA carries out scientific evaluation of new medicines meant for the EU market and issues recommendations on whether or not they can be marketed in the EU.

We also monitor the safety of all medicines already on the EU market.

Furthermore, we have a duty to respond to any query we receive.

EMA’s interactions with companies and individuals are often linked to these regulatory procedures.

To better understand what EMA does, see:

• About us