Stakeholders and Communication

The European Medicines Agency's (EMA) Stakeholders and Communication Division is responsible for ensuring that the Agency has a coherent, coordinated and consistent approach to stakeholder and partner relations management and communication.

It manages relations with and information to patients and healthcare professionals and coordinates medicines information in the European medicines regulatory network. The Division manages the Agency's online presence, external communication and press relations, as well as the information centre.

Organisation chart: Stakeholders and Communication

Organisation chart: Stakeholders and Communication

Head of Stakeholders and Communication

Head of Stakeholders and Communication

Melanie Carr

Nationality: British / French

Career to date:

• Head of Stakeholders and Communication, European Medicines Agency (2018-present), also exercising function of Crisis Management (2021-present)
• Head of Stakeholders and Communication (ad interim), European Medicines Agency (2016-2018)
• Head of Corporate Stakeholders, European Medicines Agency (2014-present)
• Head of Small and Medium-sized Enterprise Office, European Medicines Agency (2009-2014)
• Scientific Administrator, European Medicines Agency (1996-2009)
• Regulatory Affairs Executive, Roussel Uclaf, Romainville, France (1993-1996)
• Regulatory Affairs Assistant, Roussel Laboratories Limited, Denham, United Kingdom (1990-1993)
• Pre-registration Pharmacist, Abbott Laboratories, Queenborough, United Kingdom (1990)
• Pre-registration Pharmacist, St George's Hospital, London, United Kingdom (1989-1990)

Education:

• Bachelor of Pharmacy with Honours, University of Nottingham, United Kingdom (1989)

Declaration of interests: Melanie Carr

Public Engagement

Head of Public Engagement

Juan Garcia Burgos

Nationality: Spanish

Career to date:

• Head of Public Engagement, European Medicines Agency (2017-present)
• Head of Public Engagement (ad interim), European Medicines Agency (2017)
• Head of Medical and Health Information, European Medicines Agency (2015-2017)
• Head of Product-related Information to the Network, European Medicines Agency (2013-2015)
• Head of Public Information and Stakeholder Networking, European Medicines Agency (2009-2013)
• Scientific Administrator, European Medicines Agency (2002-2009)
• Urologist, Gregorio Marañón University Hospital, Madrid, Spain (1997-2002)

Education:

• Specialisation in urology and urological surgery, Complutense University, Madrid, Spain (2002)
• Degree in medicine and surgery, Autonomous University of Madrid, Spain (1996)

Declaration of interests: Juan Garcia Burgos

Head of Medical and Health Information

Morgane Colin de Verdière

Nationality: French

Career to date:

• Head of the Medical and Health Information Service, European Medicines Agency (2019)
• Access to Document Manager, European Medicines Agency (2014-2018)
• Scientific Administrator, CHMP Secretariat, European Medicines Agency (2006-2013)
• European Regulatory Affairs officer, Eli Lilly, Surrey, United Kingdom (2002-2005)
• Drug development, pharmacokinetics coordinator, Eli Lilly, Surrey, United Kingdom (2000-2001)

Education:

• University diploma in drug metabolism (2000)
• Pharmacy degree (2000)

Declaration of interests: Morgane Colin De Verdiere

Communication

Head of Communication

Monika Benstetter

Nationality: German / British

Career to date:

• Head of Communication, European Medicines Agency(2024-present)
• Head of Media and Public Relations, European Medicines Agency (2016-present)
• Head of Media and Public Relations (ad interim), European Medicines Agency (2015-2016)
• Head of Communication Service (ad interim), European Medicines Agency (2014-2015)
• External Communications Officer, European Medicines Agency (2004-2014)
• Research Assistant to Rosemarie Müller, Member of the European Parliament, Brussels, Belgium (2003-2004)
• Public Relations Consultant, More relations/Publicis, Munich, Germany (2000-2002)
• Public Relations Consultant, Editor Consulting and Communication GmbH, Munich, Germany (1999-2000)

Education:

• Certificate in Public Participation, International Association for Public Participation, London, United Kingdom (2012)
• Diploma in Public Relations, Chartered Institute of Public Relations, London, United Kingdom (2011)
• Master in European integration and development, Vrije Universiteit Brussel, Brussels, Belgium (2003)
• Master of Arts in political science, economics and educational science, Ludwig Maximilians University, Munich, Germany (1999)

Declaration of interests: Monika Benstetter

Head of Media and Public Relations (ad interim)

Monika Benstetter

Nationality: German / British

Career to date:

• Head of Communication, European Medicines Agency(2024 - present)
• Head of Media and Public Relations, European Medicines Agency (2016-present)
• Head of Media and Public Relations (ad interim), European Medicines Agency (2015-2016)
• Head of Communication Service (ad interim), European Medicines Agency (2014-2015)
• External Communications Officer, European Medicines Agency (2004-2014)
• Research Assistant to Rosemarie Müller, Member of the European Parliament, Brussels, Belgium (2003-2004)
• Public Relations Consultant, More relations/Publicis, Munich, Germany (2000-2002)
• Public Relations Consultant, Editor Consulting and Communication GmbH, Munich, Germany (1999-2000)

Education:

• Certificate in Public Participation, International Association for Public Participation, London, United Kingdom (2012)
• Diploma in Public Relations, Chartered Institute of Public Relations, London, United Kingdom (2011)
• Master in European integration and development, Vrije Universiteit Brussel, Brussels, Belgium (2003)
• Master of Arts in political science, economics and educational science, Ludwig Maximilians University, Munich, Germany (1999)

Declaration of interests: Monika Benstetter

Head of Online Communication

Christopher Gadd

Nationality: British

Career to date:

• Head of Online Communication, European Medicines Agency (2024-present)
• Head of Online and Corporate Design, European Medicines Agency (2016-2024)
• Head of Online and Corporate Design (ad interim), European Medicines Agency (2015-2016)
• Web Editor, European Medicines Agency (2010-2015)
• Medical Writer, European Medicines Agency (2006-2010)
• Editor (HIV & AIDS Treatments Directory), NAM Publications, London, United Kingdom (2004-2006)
• Assistant Editor, BioMed Central, London, United Kingdom (2003-2004)
• Freelance medical and science writer (2002-2006)
• Research Assistant, University College London, United Kingdom (2002-2003)
• Teacher of English as a Foreign Language, Oxford Intensive School of English, Oxford, United Kingdom (1998)

Education:

• Certificate in user experience (UX) with speciality recognition in UX management, Nielsen Norman Group, United States (2021)
• Certificate in UX, Nielsen Norman Group, United States (2020)
• Diploma in Public Relations, Chartered Institute of Public Relations, London, United Kingdom (2011)
• Doctor of Philosophy in neuroscience, University College London, United Kingdom (2003)
• Bachelor of Arts with Honours in biological sciences (zoology) with the supplementary subject biological anthropology, University of Oxford, United Kingdom (1998)

Declaration of interests: Christopher Gadd

Transparency

Head of Transparency

Anne-Sophie Henry-Eude

Nationality: French

Career to date:

• Head of Documents Access and Publication, European Medicines Agency (2022-present)
• Head of Documents Access and Publication (ad interim), European Medicines Agency (2021-present)
• Head of Documents Access and Publication, European Medicines Agency (2016-2021)
• Head of Access to Documents, European Medicines Agency (2014-2016)
• Head of Access to Documents (ad interim), European Medicines Agency (2013-2014)
• Lecturer, University of Lille, France (2010-present)
• Scientific Administrator, European Medicines Agency (2001-2013)
• Regulatory Affairs Manager for Medical Devices, Macopharma, Tourcoing, France (2000-2001)
• Regulatory Affairs Manager, Sanofi-Synthelabo HQ, Gentilly, France (1999-2000)
• Trainee, Ribi-ImmunoChem, Hamilton, Montana, United States (1999)
• Trainee, Schering-Plough Europe, Brussels, Belgium (1998)

Education:

• Post-graduate in pharmacovigilance and pharmaco-epidemiology, Bordeaux Segalen University, France (2004)
• Masters in regulatory affairs and pharmaceutical legislation, University of Lille, France (1998)
• Doctor in pharmacy specialising in industry, University of Lille, France (1999)
• Masters degree in pharmacology, University of Lille, France (1996)

Declaration of interests: Anne-Sophie Henry-Eude

Head of Access to Documents

Gaëtan Guyodo

Nationality: French, Swedish 

Career to date:

• Head of Access to Documents, European Medicines Agency (2024 – present)
• Information Architect, Europol, Den Haag, Netherlands (2020 – 2024)
• Senior Expert Data Manager – Head of Data Management Team, European Centre for Disease Prevention and Control, Stockholm, Sweden (2016 – 2020)
• Expert Data Manager – Head of Data Management Team, European Centre for Disease Prevention and Control, Stockholm, Sweden (2016 – 2020)
• Data and Project Manager, Poison Control Centre, Hospital Fernand-Widal, AP-HP, Paris, France (2000 – 2010)

Education:

• Master of Science (MSc) in Environmental Toxicology, Metz & Rouen Universities, France (2000)
• University Degree in Applied Computer Science, Orsay Paris XI University, France (1998)
• Masters Degree in Populations and Ecosystems Biology, Orsay Paris XI University, France (1997)

Declaration of interests: Gaëtan Guyodo

Head of Clinical Data Publication

Karen Quigley

Nationality: Irish

Career to date:

• Head of Clinical Data Publication, European Medicines Agency (2024 - present)
• Head of Clinical Data Publication (ad interim), European Medicines Agency (2023 - 2024)
• Scientific Administrator, Clinical Data Publication, European Medicines Agency (2016 - 2023)
• Scientific Administrator, Veterinary Medicines, European Medicines Agency (2003-2016)
• Pharmaceutical assessor, Irish Medicines Board, Dublin, Ireland (2003)
• Managing Pharmacist, United Kingdom (1999)
• Scientific Administrator, European Pharmacopoeia, Council of Europe, Strasbourg, France (1998)

Education

• Doctor of Philosophy (PhD), Faculty of Medicine, University College London, United Kingdom (1994)
• Masters of Science (MSc), Trinity College, University of Dublin, Ireland (1990)
• BSc (Pharm) Degree, School of Pharmacy Trinity College, University of Dublin, Ireland (1988)

Declaration of interests: Karen Quigley