Stakeholders and Communication

Organisation chart: Stakeholders and Communication
Head of Stakeholders and Communication
Public Engagement
Communication
Document Access and Publication

The European Medicines Agency's (EMA) Stakeholders and Communication Division is responsible for ensuring that the Agency has a coherent, coordinated and consistent approach to stakeholder and partner relations management and communication.

It manages relations with and information to patients and healthcare professionals and coordinates medicines information in the European medicines regulatory network. The Division manages the Agency's online presence, external communication and press relations, as well as the information centre.

Organisation chart: Stakeholders and Communication

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Organisation chart: Stakeholders and Communication (PDF/88.78 KB)

First published: 16/09/2013
Last updated: 01/08/2023

Head of Stakeholders and Communication

Melanie Carr

Nationality: British / French

Career to date:

Head of Stakeholders and Communication, European Medicines Agency (2018-present), also exercising function of Crisis Management (2021-present)
Head of Stakeholders and Communication (ad interim), European Medicines Agency (2016-2018)
Head of Corporate Stakeholders, European Medicines Agency (2014-present)
Head of Small and Medium-sized Enterprise Office, European Medicines Agency (2009-2014)
Scientific Administrator, European Medicines Agency (1996-2009)
Regulatory Affairs Executive, Roussel Uclaf, Romainville, France (1993-1996)
Regulatory Affairs Assistant, Roussel Laboratories Limited, Denham, United Kingdom (1990-1993)
Pre-registration Pharmacist, Abbott Laboratories, Queenborough, United Kingdom (1990)
Pre-registration Pharmacist, St George's Hospital, London, United Kingdom (1989-1990)

Education:

Bachelor of Pharmacy with Honours, University of Nottingham, United Kingdom (1989)

Declaration of interests

Public Engagement

Juan Garcia Burgos

Nationality: Spanish

Career to date:

Head of Public Engagement, European Medicines Agency (2017-present)
Head of Public Engagement (ad interim), European Medicines Agency (2017)
Head of Medical and Health Information, European Medicines Agency (2015-2017)
Head of Product-related Information to the Network, European Medicines Agency (2013-2015)
Head of Public Information and Stakeholder Networking, European Medicines Agency (2009-2013)
Scientific Administrator, European Medicines Agency (2002-2009)
Urologist, Gregorio Marañón University Hospital, Madrid, Spain (1997-2002)

Education:

Specialisation in urology and urological surgery, Complutense University, Madrid, Spain (2002)
Degree in medicine and surgery, Autonomous University of Madrid, Spain (1996)

Declaration of interests

Morgane Colin de Verdière

Nationality: French

Career to date:

Head of the Medical and Health Information Service, European Medicines Agency (2019)
Access to Document Manager, European Medicines Agency (2014-2018)
Scientific Administrator, CHMP Secretariat, European Medicines Agency (2006-2013)
European Regulatory Affairs officer, Eli Lilly, Surrey, United Kingdom (2002-2005)
Drug development, pharmacokinetics coordinator, Eli Lilly, Surrey, United Kingdom (2000-2001)

Education:

University diploma in drug metabolism (2000)
Pharmacy degree (2000)

Declaration of interests

Communication

Marie-Agnes Heine

Nationality: German

Career to date:

Head of Communication, European Medicines Agency (2014-present)
Communications Officer, World Health Organization, Geneva, Switzerland (2007-2014)
Public Information Officer, International Organization for Migration, Geneva, Switzerland (2001-2007)
National Information Officer, United Nations, New York, United States (1995-2000)
Freelance journalist, various public radio stations (1994)
Fellow, Fondation Journalistes en Europe, Paris, France (1992-1993)
Freelance journalist, various public radio stations (1991-1992)
Editor, Deutschlandradio, Cologne, Germany (1990)
Freelance journalist, various German radio stations (1989)
Public Information Officer, Carl-Duisberg-Gesellschaft, Berlin, Germany (1987)

Education

Traineeship in radio journalism and editing, Deutschlandradio, Cologne, Germany (1989)
Master's degree in Communications and Latin American History, Free University Berlin (1986)

Declaration of interests

Monika Benstetter

Nationality: German / British

Career to date:

Head of Media and Public Relations, European Medicines Agency (2016-present)
Head of Media and Public Relations (ad interim), European Medicines Agency (2015-2016)
Head of Communication Service (ad interim), European Medicines Agency (2014-2015)
External Communications Officer, European Medicines Agency (2004-2014)
Research Assistant to Rosemarie Müller, Member of the European Parliament, Brussels, Belgium (2003-2004)
Public Relations Consultant, More relations/Publicis, Munich, Germany (2000-2002)
Public Relations Consultant, Editor Consulting and Communication GmbH, Munich, Germany (1999-2000)

Education:

Certificate in Public Participation, International Association for Public Participation, London, United Kingdom (2012)
Diploma in Public Relations, Chartered Institute of Public Relations, London, United Kingdom (2011)
Master in European integration and development, Vrije Universiteit Brussel, Brussels, Belgium (2003)
Master of Arts in political science, economics and educational science, Ludwig Maximilians University, Munich, Germany (1999)

Declaration of interests

Christopher Gadd

Nationality: British

Career to date:

Head of Online and Corporate Design, European Medicines Agency (2016-present)
Head of Online and Corporate Design (ad interim), European Medicines Agency (2015-2016)
Web Editor, European Medicines Agency (2010-2015)
Medical Writer, European Medicines Agency (2006-2010)
Editor (HIV & AIDS Treatments Directory), NAM Publications, London, United Kingdom (2004-2006)
Assistant Editor, BioMed Central, London, United Kingdom (2003-2004)
Freelance medical and science writer (2002-2006)
Research Assistant, University College London, United Kingdom (2002-2003)
Teacher of English as a Foreign Language, Oxford Intensive School of English, Oxford, United Kingdom (1998)

Education:

Certificate in user experience (UX) with speciality recognition in UX management, Nielsen Norman Group, United States (2021)
Certificate in UX, Nielsen Norman Group, United States (2020)
Diploma in Public Relations, Chartered Institute of Public Relations, London, United Kingdom (2011)
Doctor of Philosophy in neuroscience, University College London, United Kingdom (2003)
Bachelor of Arts with Honours in biological sciences (zoology) with the supplementary subject biological anthropology, University of Oxford, United Kingdom (1998)

Declaration of interests

Document Access and Publication

Anne-Sophie Henry-Eude

Nationality: French

Career to date:

Head of Documents Access and Publication, European Medicines Agency (2022-present)
Head of Documents Access and Publication (ad interim), European Medicines Agency (2021-present)
Head of Documents Access and Publication, European Medicines Agency (2016-2021)
Head of Access to Documents, European Medicines Agency (2014-2016)
Head of Access to Documents (ad interim), European Medicines Agency (2013-2014)
Lecturer, University of Lille, France (2010-present)
Scientific Administrator, European Medicines Agency (2001-2013)
Regulatory Affairs Manager for Medical Devices, Macopharma, Tourcoing, France (2000-2001)
Regulatory Affairs Manager, Sanofi-Synthelabo HQ, Gentilly, France (1999-2000)
Trainee, Ribi-ImmunoChem, Hamilton, Montana, United States (1999)
Trainee, Schering-Plough Europe, Brussels, Belgium (1998)

Education:

Post-graduate in pharmacovigilance and pharmaco-epidemiology, Bordeaux Segalen University, France (2004)
Masters in regulatory affairs and pharmaceutical legislation, University of Lille, France (1998)
Doctor in pharmacy specialising in industry, University of Lille, France (1999)
Masters degree in pharmacology, University of Lille, France (1996)

Declaration of interests

Efstratia Vatzaki

Nationality: Greek

Career to date:

Head of Access to Documents (ad interim), European Medicines Agency, (2022 - present)
Clinical Data Publication manager, European Medicines Agency (2021-2022)
Scientific administrator, European Medicines Agency (2005-2021)
Research fellow, Institut Pasteur, Paris, France (2001-2002)
Research fellow, Centre national de la recherche scientifique (CNRS) Orleans, France (1999-2001)
Research fellow, University of Bath, United Kingdom (1995-1997)

Education

Doctor of Philosophy (PhD) in Biochemistry / Immunology, University of Athens, Greece (1996)
Degree in Chemistry, University of Thessaloniki, Greece (1990)
Postgraduate Certificate in Finance, Birkbeck College, University of London, UK (1998)

Declaration of interests

Karen Quigley

Nationality: Irish

Career to date:

Head of Clinical Data Publication (ad interim), European Medicines Agency (2023 - present)
Scientific Administrator, Clinical Data Publication, European Medicines Agency (2016 - 2023)
Scientific Administrator, Veterinary Medicines, European Medicines Agency (2003-2016)
Pharmaceutical assessor, Irish Medicines Board, Dublin, Ireland (2003)
Managing Pharmacist, United Kingdom (1999)
Scientific Administrator, European Pharmacopoeia, Council of Europe, Strasbourg, France (1998)

Education

Doctor of Philosophy (PhD), Faculty of Medicine, University College London, United Kingdom (1994)
Masters of Science (MSc), Trinity College, University of Dublin, Ireland (1990)
BSc (Pharm) Degree, School of Pharmacy Trinity College, University of Dublin, Ireland (1988)

Declaration of interests

Topics

Governance

Stakeholders and Communication

Table of contents

Organisation chart: Stakeholders and Communication

Organisation chart: Stakeholders and Communication (PDF/88.78 KB)

Head of Stakeholders and Communication

Melanie Carr

Public Engagement

Juan Garcia Burgos

Morgane Colin de Verdière

Communication

Marie-Agnes Heine

Monika Benstetter

Christopher Gadd

Document Access and Publication

Anne-Sophie Henry-Eude

Efstratia Vatzaki

Karen Quigley

Topics

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