IT systems unavailable from 30 March to 1 April 2019

News 26/03/2019

All European Medicines Agency (EMA) information technology (IT) systems will be temporarily unavailable from 08:30 on Saturday 30 March to 6:00 on Monday 1 April (Central European Time, CET), due to the changeover to re-state the time zone on EMA's servers from Greenwich Mean Time (GMT) to CET, following EMA's physical relocation from London to Amsterdam.

The EMA corporate website will remain available during this period, however it will not be possible to access any other EMA-hosted website or online application. Normal service will resume on 1 April.

The EMA product emergency hotline and phone number for notifying EMA of suspected quality defects or product recalls will operate as usual during this period.

EMA will consider regulatory submissions to have met a deadline of 29 March 2019 if filed on that date by 23:59 and 59 seconds GMT. This includes submissions via the eSubmission Gateway and the EudraVigilance Gateway.

To reduce the risk of complications, EMA will seek to avoid applying a deadline of midnight on 29 March 2019 in areas such as procurement, job vacancies and regulatory submissions. Where this is unavoidable, EMA will individually assess any cases where a third party considers their submission to have been negatively impacted by EMA's change of time zone. EMA will also take account of the impact of its change of timezone wherever a question regarding compliance with deadlines arises.

For further information, please contact the EMA IT Service Desk.

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